Operations & Events Coordinator – Questa Education Foundation
Operations & Events Coordinator
Job Summary:
As a member of the Questa Education Foundation team, the Operations and Events Coordinator plays a key role in
supporting the organization’s operational efficiency, stakeholder engagement, and mission-driven programming.
This position is responsible for coordinating events, managing administrative processes, supporting board
operations, and maintaining accurate reporting and data systems.
In this role, the Operations and Events Coordinator will undertake a variety of event planning, administrative
coordination, and communications duties, including organizing stakeholder events, supporting board
engagement, coordinating outreach schedules, and assisting with reporting and marketing initiatives. The goal of
this role is to ensure seamless organizational operations, strengthen engagement with donors and partners, and
support Questa’s mission to help students access postsecondary education and graduate with less debt.
Essential Job Functions:
Event Planning: Plan and implement engaging and well-organized events that strengthen relationships with
donors, scholars, alumni, employer partners, and community stakeholders while advancing Questa’s mission and
visibility.
• Plan special events for donors, scholars, alumni, and employer partners, including Questa’s annual donor
appreciation, scholar networking, staff retreat, and employer talent convening events.
• Coordinate and manage event logistics including facility rentals and setup, catering, marketing, and
registrations.
• Manage event budgets and track expenses in coordination with leadership.
• Support event marketing and coordinate invitations, RSVPs, and attendee communication.
• Manage on-site event logistics including setup, scholar/alumni coordination, and vendor management.
• Track event participation and evaluate event outcomes to inform future programming.
Reporting and Data: Maintain accurate data and reporting systems to support program evaluation, stakeholder
communication, and organizational decision-making.
• Prepare grant, funder, and college partner reports throughout the year.
• Conduct regular data audits and updates to ensure accuracy of records.
• Maintain and update SalesForce records related to scholars, donors, partners, and outreach activities.
• Support donor and funder communication through data preparation and reporting.
• Support research and resource network updates.
Schedule Coordination: Coordinate outreach and leadership scheduling to maximize Questa’s presence in the
community and support effective engagement with prospective students, partners, and stakeholders.
• Manage program outreach schedule, including college and financial aid fairs, presentations, and
classroom visits.
• Coordinate activities and outreach with area high schools, colleges, and community organizations.
• Track outreach events and participation to support reporting and program evaluation.
• Assist in preparing presentations, materials, and information packets for outreach events.
• Manage scheduling for the President and CEO.
Marketing and Social Media Support: Support marketing and communication efforts that promote programs,
engage stakeholders, and increase awareness of Questa’s mission and services.
• Support Compass social media content and management.
• Assist with scheduling social media posts highlighting scholars, events, partners, and Questa updates.
• Coordinate content collection including photos, partner logos, event highlights, and scholar stories.
• Help track marketing engagement metrics and maintain communication lists.
Board Support: Provide effective administrative and logistical support to the Board of Directors to ensure
productive meetings, strong engagement, and efficient governance processes.
• Prepare board meeting packets and materials and maintain the board online portal.
• Coordinate board meeting logistics including scheduling, meeting space, technology, and refreshments.
• Record and distribute meeting minutes.
• Maintain board member contact information and documentation.
• Plan board orientation and manage annual paperwork including conflict-of-interest and governance forms.
• Support committee meeting scheduling and communications.
• Assist with tracking board member engagement and participation in organizational activities.
Secondary Job Functions:
• Provide general administrative support for organizational operations as needed.
• Assist with website, social media, and marketing material updates as needed.
• Assist with special projects, initiatives, and cross-team collaboration.
• Support office operations including coordination of supplies, vendors, and internal systems.
• Provide occasional on-site support for outreach presentations and community events.
• Other duties as assigned to meet organizational goals.
Qualifications:
• Bachelor’s degree in business administration, nonprofit management, communications, event
management, or a related field.
• 3–5 years of experience working in event planning, administrative coordination, nonprofit operations, or
related activities.
• Strong organizational and project management skills with the ability to manage multiple priorities and
deadlines.
• Exceptional customer service and relationship-building skills with donors, partners, and community
stakeholders.
• Excellent written and verbal communication skills.
• High attention to detail and ability to manage complex logistical processes.
• Experience with data management systems, CRM platforms, or reporting tools.
• Demonstrated ability to work independently while collaborating effectively within a team environment.
• Commitment to Questa’s mission and student success.
Work Schedule: This is a full time, exempt position. Office hours are 8am-4:30pm, Monday-Friday. Depending on
the project cycles and workflow demands, additional hours or workday schedule changes may be required.
Minimal regional travel for events will be required.
Salary Range: $45,000-50,000
About Questa Education Foundation: Established in 1937, Questa’s mission is to help individuals access
postsecondary education, graduate with less debt, and become contributing members of Northeast Indiana’s
workforce. Questa offers competitive pay, a health stipend, education loan repayment, professional development
opportunities, and a flexible work schedule, including planned remote work options, to support a healthy work/life
balance. Join our collaborative and dedicated team to make a difference in the lives of hundreds of local students
each year!
To Apply: Please submit a cover letter and resume to Ryan Shepherd at rshepherd@questafoundation.org. The
Questa team will review applications as received and encourage applications by May 1, 2026.